Warranty Policy
ZEUSFULLY Protection Program
Built for Stability. Backed by Real Support.
2-Year Warranty
Furniture Collection
Applies to: Bed frames, tables, desks, chairs, and structural storage items.
- Structural frame failures
- Manufacturing & hardware defects
- Weld failures & material cracks
2-Year Warranty
Lighting Collection
Applies to: Chandeliers, pendants, wall sconces, and fixtures with replaceable bulbs.
- Fixture structure & metal frame
- Mounting hardware & glass shades
- Factory finish defects
2-Year Warranty
Integrated LED & Fans
Applies to: LED ceiling fans, smart lighting fixtures, and integrated LED ceiling lights.
- LED module & driver failures
- Fan motor defects
- Remote control & electrical issues
Shipping & Transit Protection
- Standard Delivery Support: Every order includes reinforced packaging, missing parts assistance, and wrong-item resolution. Report any transit damage within 48 hours of delivery.
- Optional SEEL Shipping Protection: Optional add-on service at checkout providing extended coverage for lost packages, transit damage, or severe shipping delays.
- Replacement Parts Support: Hardware kits, slats, glass shades, or remote controls are available to ensure long-term product usability.
What Is Not Covered
Coverage excludes normal wear and tear, improper assembly/wiring, misuse or abuse, commercial use, unauthorized modifications, water or fire damage, and pet-related issues.
Need to File a Warranty Claim?
To submit a claim, send your Order Number, Product Name, a brief description, and clear photos of the issue & packaging to our support team.
Contact Support: support@zeusfully.com