Shipping policy

At ZEUSFULLY, we are committed to delivering your order safely, efficiently, and transparently. As we specialize in large furniture items, our shipping process is designed to ensure secure handling and reliable delivery.

For payment-related terms, please refer to our Payment Policy.
For returns and refunds, please review our Refund Policy.

Shipping Coverage

We currently ship within the United States only.

At this time, we do not support international shipping.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed on weekends or public holidays
  • During peak periods, processing times may be slightly extended

48-Hour Shipping Notice

Most in-stock items will be prepared and dispatched within 48 hours after order confirmation.

Please note:

  • “48-hour shipping” refers to dispatch time, not delivery time
  • Some large or multi-package items may require additional preparation time

Once your order is shipped, tracking information will be sent via email.

Cooling-Off Period (Order Changes & Cancellation)

We offer a 12-hour cooling-off period after your order is placed.

During this time, you may:

  • Request order cancellation
  • Update shipping information

After 12 hours:

  • Orders may already be processed or shipped
  • Changes or cancellations may no longer be possible

For more details, please refer to our Payment Policy.

Shipping Time

Estimated delivery time:

  • 5–10 business days for most U.S. locations

Delivery times may vary depending on:

  • Your location
  • Carrier schedules
  • Weather or external logistics factors

Warehouse & Fulfillment Locations

To ensure fast and efficient delivery, we ship from multiple U.S. warehouse locations:

West Coast Warehouses (California)

  • 2000 W BaseLine Rd, Rialto, CA 92376
  • 7820 Victoria Avenue, Highland, CA 92346
  • 10385 San Sevaine Way, Suite A, Jurupa Valley, CA 91752
  • 5377 Brooks St, Montclair, CA 91763

East Coast Warehouses (New Jersey)

  • 51 Commerce Dr, East Windsor, NJ 08512
  • 2615 US Route 130, East Windsor, NJ 08512
  • 780 Jersey Ave, New Brunswick, NJ 08901

Central Warehouse (Texas)

  • 10643 W Airport Blvd Suite 400, Stafford, TX 77477

Orders will be shipped from the nearest available warehouse based on inventory and delivery efficiency.

Multi-Package Shipments (Important)

Due to the size and structure of furniture products:

  • Orders may be shipped in multiple packages
  • Packages may arrive on different days

This is normal and helps reduce shipping damage risk.

Shipping Carriers

We work with trusted carriers such as:

  • UPS
  • FedEx
  • Freight carriers for oversized items

Carrier selection depends on package size, weight, and destination.

Shipping Costs

  • Shipping fees (if applicable) will be displayed at checkout
  • Some products may qualify for free shipping promotions

Delivery & Inspection

We strongly recommend that you:

  • Inspect your package immediately upon delivery
  • Check for any visible damage

If damage is found:

  • Contact us within 48 hours
  • Provide clear photos of the product and packaging

Failure to report damage within this timeframe may affect claim eligibility.

For full details, please refer to our Refund Policy.

Incorrect Address / Delivery Issues

Please ensure your shipping address is accurate at checkout.

If incorrect information is provided:

  • Delivery may be delayed or fail
  • Additional shipping fees may apply

We are not responsible for lost or delayed shipments due to incorrect addresses.

Delays & Force Majeure

While we strive to deliver all orders on time, delays may occur due to:

  • Weather conditions
  • Carrier disruptions
  • High shipping volume
  • Unforeseen logistics issues

In such cases, we appreciate your patience and understanding.

Contact Us

If you have any shipping-related questions, please contact us:

Email: support@zeusfully.com